PRIVACY POLICY

Effective Date: April 11, 2025

Priyam Agrilink we are committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.priyamagrilink.in], use our services, or interact with us.

By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

1.1. Personal Information (Directly Provided by You):

This refers to information that can be used to identify you directly or indirectly. We may collect this when you:

• Contact Us: Name, email address, phone number, company name, and your message/inquiry content.
• Place an Order/Request a Quote: Name, email address, phone number, company name, billing address, shipping address, product interests, quantity.
• Subscribe to Newsletters/Marketing: Email address, name, preferences.
• Create an Account (if applicable): Username, password, contact details, company details.
• Participate in Surveys/Feedback: Your responses and associated contact information.
• Engage in Business Dealings: Financial information (e.g., bank details for payments, only if absolutely necessary for B2B transactions and with explicit consent), tax IDs (e.g., GSTIN, IEC).

1.2. Usage Data (Automatically Collected):

This includes information that your browser sends whenever you visit our website or when you access the Service by or through a mobile device.

• Device Information: Your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Location Data: If you enable location services on your device, we may collect and process information about your actual location (e.g., GPS, Wi-Fi, or cellular network information).
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like beacons, tags, and scripts) to track activity on our Service and hold certain information.
  • Cookies: Small files stored on your device.
  • Session Cookies: Used to operate our Service.
  • Preference Cookies: Used to remember your preferences and various settings.
  • Security Cookies: Used for security purposes.
  • Advertising Cookies: Used to serve you with advertisements that may be relevant to you and your interests.

1.3. Information from Other Sources (if applicable):

We may receive information about you from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties.

2. How We Use Your Information

We use the collected data for various purposes:

• To Provide and Maintain our Service: Including managing your requests and orders, and facilitating business operations.
• To Improve our Website and Services: Analyzing usage trends, debugging, and enhancing user experience.
• To Communicate with You: Responding to inquiries, sending service-related updates, newsletters, marketing and promotional materials (with your consent where required), and important notices.
• For Business Operations: Processing payments, managing accounts, internal record keeping, and fulfilling contractual obligations.
• For Marketing and Advertising: To provide you with information about products or services that may be of interest to you, based on your preferences and Browse behavior.
• For Security and Fraud Prevention: Detecting, preventing, and addressing technical issues, security incidents, and illegal activities.
• To Comply with Legal Obligations: Adhering to applicable laws, regulations, and governmental requests.
• For Analytics and Research: To understand how our services are used and to conduct research to develop new products, services, and features.

3. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  Examples: Payment processors, shipping companies, IT service providers, marketing agencies, analytics providers.

• For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to:
  • Comply with a legal obligation (e.g., court order, subpoena).
  • Protect and defend the rights or property of Priyam Agrilink.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
• Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption of data in transit (SSL/TLS).
• Access controls and authentication procedures.
• Regular security assessments and updates.
• Confidentiality agreements with employees and service providers.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following data protection rights:

• The Right to Access: You have the right to request copies of your Personal Information we hold.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Information, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 9 (Contact Us). We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@priyamagrilink.in
• By visiting this page on our website: www.priyamagrilink.in
• By mail: 10 Park Road, Indore - 452003, Madhya Pradesh, INDIA